The initial reservations that accompany any new technology are slowly disappearing in relation to VoIP services for businesses. Cheap call charges, flexible setups, and the scope for easy expansion have always been advantages of VoIP, now reliability can be added to that list. Over recent months, Inbound Solutions have seen a large increase in the number of businesses looking to make the switch to VoIP systems.

Many businesses also like the idea of a hybrid system, such as the NEC XN120, which allows a mixture of SIP trunks and analogue or ISDN lines. This allows for those with reservations about the reliability of VoIP to use the service alongside traditional lines. Jeff Palmer commented that ’some people still like to have the security of an analogue line, even though the quaility and reliability if SIP is equal to analogue now, and the XN120 provides this.’

Inbound Solutions have launched a new network based solution that allows YOU to become an “overnight outsourcer”

Jeff Palmer explains – The first thing that most people ask is “why would anybody look to launch an outsourcing business”; Well the answer is a fairly simple one – The economy is turning and most companies may be thinking about cut backs, savings, and ensuring that they make decisions that will hopefully strengthen the chances of their business surviving the downturn. Many businesses are also looking at how they use people and space that they already have (And are paying for!) The fact is that no matter how bad things get - phones need to be answered and customers dealt with, so here lays the opportunity for you!

Inbound Solutions has set-up a unique network based solution that includes:

• Hosted call centre solution (Everything you need to run a call centre) – Agents can be located anywhere with a telephone
• Call Recording – All calls are recorded for quality and monitoring purposes
• Web based historical & real-time reports system
• Agent scripting system – Guides agents through calls and then sends message to client via email
• Full training and ongoing support
• Make £25.00 profit, per agent, per hour!!

All you have to do is add call centre agents (That may work from home…)  and customers!  Inbound Solutions are on hand 24/7 to help and support you.

Become an outsourcer for £3000.00 set-up and £300.00 per month – Set-up in 5 days, earning money is 6 days.

 Call us on 08000 776907 for a demo and a chat.

Inbound Solutions has introduced a new Fax to e-mail service, for business users who want to receive their faxes on the go, or straight to their desks.

 These days people tend to be on the move, and out of the office a lot more than usual, and the fax to e-mail service works by directing fax documents to as many e-mail addresses as required, and putting them in an easy to read .pdf format. For as little as £10.00 a month, business can eliminate the all paper waste from receiving faxes, and just print the ones they need.

 Jeff Palmer of Inbound Solutions commented that the service was invaluable. As with all Inbound Solutions services, the company tested it on themselves to ensure that it was ready for the market. “It has been a revelation, not only does it mean I can receive fax’s on the move, but it also means we waste less paper, and so help the environment!” remarked Mr Palmer.

Business needs with regards to the internet are escalating, not least on bandwidth issues.

Voice over Internet Protocol has previously suffered from Quality of Service (QoS) issues, there’s no getting around that. Crackling lines, dropped connections, and incompatible VoIP formats results in a poor user experience that reflects poorly on the technology.

The fact is that know with bonded ADSL, VoIP techology is as reliable and proides a comparable service to traditional analogue and ISDN lines. The advantages of having remote workers, and cheaper calls mean that VoIP is now a top choice among business.

 Inbound Solutions introduced VoIP services into their own offices in May of this year, and Managing Director Jeff Palmer has not looked back since. “Our call charges have been almost halved since introducing our VoIP system, and it is essential bearing in mind the number of remote workers we have.”

Mr Palmer noted that since introducing VoIP, the company have not had a single dropped call or crackling line, and notes that the quality of the call is exactly that of traditional lines. Part of he succes has been due to the high quality and reliability of the VoIP compatible NEC Aspire System.

The Inbound Solutions Store which initially launched in March, has now had a full revamp after comments from visitng customers.

 Inbound Solutions Managing Director Jeff Palmer commented ‘Customers have been extremely satisfied with the products they can find in the store, and at there low prices. However some feedback was that the shop could be more user friendly.’ As a result Inbound Solutions took on board the comments of their valued customers, and updated the front end to make it much more user friendly.

 The comments from customers since the revamp have been extremely positive, and have and the numbers of visitors to the site has also increased since its makeover. The Store features award winning NEC Aspire handsets, aswell as NEC XN120 handsets and much more.